Use the Netcore Messaging API to send a business-initiated notification message to a customer on WhatsApp.
Sending notifications on WhatsApp requires adherence to opt-in policies and message template approval process instituted by WhatsApp.
To send a Business-Initiated/Template message to a user on WhatsApp, please ensure:
- The user is already an “Opt-in” user i.e. you have called the OPT_IN API method previously
- The message template is already approved by WhatsApp & Should be Visible in Netcore Dahsboard Under Template Section.
Template Guidelines https://developers.facebook.com/docs/whatsapp/overview/getting-opt-in/
Opt-in Guidelines https://developers.facebook.com/docs/whatsapp/message-templates/guidelines/