WhatsApp Error Codes

Error Codes

List of error codes that you will get in case of failures of text, media, ​template and location message APIs

Opt-In/Out API Error Code

Error CodeDescription
8006Required parameter is missing
8006type is invalid. type must be optin/optout
8006recipients is required
8006source cannot be empty
8006source value cannot be greater than 25 characters
8006Invalid recipient. Only numeric values allowed
8006recipient value cannot be less than 10 digits
8006recipient value cannot be greater than 15 digits
8005Optin already found for provided mobilenumber
8005Error occurred while updating optin for mobilenumber

Template/Conversation Message API Error Code

Error CodeDescriptionStatus On UI
8001Required parameter is missingNot Sent
8002Phone number is not opted inNot Sent
8003WhatsApp contact does not existFailed
8004Client details not foundNot Sent
8005Technical error occurredNot Sent
8006message_type can only be text/media/template/locationNot Sent
8006message_type cannot be null or blankNot Sent
8006source cannot be null or blankNot Sent
8006recipient_type cannot be null or blankNot Sent
8006recipient_type can only be individualNot Sent
8006recipient_whatsapp cannot be null or blankNot Sent
8006recipient_whatsapp cannot be less than 10 digitsNot Sent
8006recipient_whatsapp cannot be greater than 15 digitsNot Sent
8006Invalid value in recipient_whatsapp parameter. Only numbers are allowedNot Sent
8007Failed to send message because you are outside the support window for freeform messages to this user. Please use a valid template or reconsiderNot Sent
8008Invalid Media id or bad mediaNot Sent
8009Invalid TemplateFailed
8010Invalid Template parameterFailed
8011Invalid Template languageFailed
8012WhatsApp Docker ErrorFailed
8015Platform ErrorNot Sent