General Email FAQs & Troubleshooting
- What is Netcore Email API??
- If opens are free, how can I reuse them?
- What is Forever Free Plan?
- What is the validity of Credits I buy under Pro Plan?
- Do I need a domain in order to send mails using Email API??
- How do I verify my domain?
- My SPF is not getting validated, how can I validate it?
- When will my domain be approved?
- Why is my domain rejected?
- Can I upload a list and send emails to the same using Email API?
- What is the invitation code?
- What does the following statuses mean in Live Feed?
- In what time can I send an email to dropped email again?
- When I receive email I can see a via some source which is not our brand name? How can I get rid of that via path?
- What do you mean by daily limit?
- How can I change the daily limit?
- What do you mean by “The mail server responded: 5.7.1 &(email removed);: Sender address rejected: not logged in.” ?
- What do you mean by “Mailbox name not allowed. The server response was: 5.7.1: Sender address rejected:not owned by user {username}” ?
- What do you mean by “ERROR: Failed to connect to server: Connection timed out or SMTP Error: Could not connect to SMTP host.”?
- Can the email queue be deleted from delivery?
- Where will I find my Email API SMTP details/API key?
- How do I remove the unsubscribe link from the email?
- Does Email API provide a dedicated IP?
- How to integrate Email API SMTP with {different CRM/Softwares}?
- How can I set custom envelope for individual domains?
- How can I expedite domain approval?
- The link in my email have changed, why?
- Has my free credits exhausted?
- My live feed shows wrong time stamp, why?
- Can I send all 30,000 emails in a day?
- Can I see the subject line of the email in Live Feed?
- How to pass X-APIHEADER parameter?
- How can I change my username or email address of the Email API Account?
- Can I upload email template or design it?
- My emails are not going but my account is active, what is the reason?
- How to add X-TAGS ? And what is the difference between X-tags and X-APIHEADER?
- Why is my account disabled?
- How to add unsubscribe link in email body?
- How to edit the unsubscribe content?
- Where do I find the custom unsubscribe page?
- How do I customize the unsubscribe page?
- How to set-up landing pages after user unsubscribes?(Thank you pages)
Updated about 5 hours ago