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CPaaS GuideAPI Guide
v1.1

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CPaaS Guide
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v1.1CPaaS GuideAPI Guide

OVERVIEW

  • Email: Getting Started
    • Set up Sending Domain
    • Sending Domain Verification & DNS Setup
    • Domain Approval Process
    • How do I start sending email?
    • Email Warmup

Email API

  • Dashboard
  • Live Feed
  • Reports
  • Template Management
  • Suppressions
  • SMTP Integration with Netcore
    • SMTP: FAQs & Troubleshooting
  • Subaccount
    • Subaccount: FAQs & Troubleshooting
  • Authorized Sender Email ID

Glossary

  • Glossary

Email FAQs

  • General Email FAQs & Troubleshooting
    • What is Netcore Email API?
    • If opens are free, how can I reuse them?
    • What is Forever Free Plan?
    • What is the validity of Credits for paid subscription?
    • Do I need a domain in order to send mails using Pepipost?
    • How do I verify my domain?
    • My SPF is not getting validated, how can I validate it?
    • When will my domain be approved?
    • Why is my domain rejected?
    • Can I upload a list and send emails to the same using Pepipost?
    • What is the invitation code?
    • What does the following statuses mean in Live Feed?
    • In what time can I send an email to dropped email again?
    • When I receive email I can see a via some source which is not our brand name? How can I get rid of that via path?
    • What do you mean by daily limit?
    • How can I change the daily limit?
    • What do you mean by “The mail server responded: 5.7.1 &(email removed);: Sender address rejected: not logged in.” ?
    • What do you mean by “Mailbox name not allowed. The server response was: 5.7.1: Sender address rejected:not owned by user {username}” ?
    • What do you mean by “ERROR: Failed to connect to server: Connection timed out or SMTP Error: Could not connect to SMTP host.”?
    • Can the email queue be deleted from delivery?
    • Where will I find my Netcore Email API SMTP details/API key?
    • How do I remove the unsubscribe link from the email?
    • How to integrate Netcore Email API SMTP with {different CRM/Softwares}?
    • How can I set custom envelope for individual domains?
    • How can I expedite domain approval?
    • The link in my email have changed, why?
    • Has my free credits exhausted?
    • My live feed shows wrong time stamp, why?
    • Can I send all 30,000 emails in a day?
    • Can I see the subject line of the email in Live Feed?
    • How to pass X-APIHEADER parameter?
    • How can I change my username or email address of the Netcore Email API Account?
    • Can I upload email template or design it?
    • My emails are not going but my account is active, what is the reason?
    • How to add X-TAGS ? And what is the difference between X-tags and X-APIHEADER?
    • Why is my account disabled?
    • How to add unsubscribe link in email body?
    • How to edit the unsubscribe content?
    • How do I customize the unsubscribe page?
    • How to set-up landing pages after user unsubscribes?(Thank you pages)
    • Integrate Netcore Email API with Ongage
    • Can I manage Subaccount settings?
    • If I have already set ‘Unlimited’ credit type, can I change to One-time credit type?
    • If I have set credit type as One-time credit and allocated credits to Subaccount, can I add/subtract credits later on?
    • What do you mean by ‘Make Credits Recurring’
    • Where can I check the real-time credit balance of Subaccount?
    • How can I remove Subaccount?
    • What does the symbol against each Subaccount indicate on Manage Subaccount page?
    • Can Master account change password of Subaccount?
    • When Master account changes the profile password of Subaccount, does the SMTP password also change?
    • What if Master account only changes Subaccount password & not SMTP password, will Subaccount still able to send emails?
    • Old Pricing
    • What is Sandbox?
    • What is meant by Authorized Recipients?
    • How many email sends are allowed in Sandbox testing?
    • Integrate Netcore Email API with Oxwall
    • How to do Netcore Email API DNS settings with Godaddy?
    • How to do Netcore Email API DNS settings with Hostgator?
    • How to do Netcore Email API DNS settings with Cloudflare?
    • How to do Netcore Email API DNS settings with Bluehost?
    • How to do Netcore Email API DNS settings with Namecheap?
  • SMTP Integration
    • How to do SMTP Integration?
    • How to integrate with different mail server ?
    • How to integrate your Mail Clients?
    • How to pass unique arguments in each SMTP email?
    • How to view message headers?
    • How to Use Tags in Netcore Email API?
    • Should I integrate with SMTP or API?
    • How to retrieve or change my SMTP password from Netcore Email API panel
    • I am getting the error - "authentication failed" or "sender address rejected" or "Client host rejected" while sending emails over SMTP?
    • Can i use multiple sending domains to send emails using Pepipost?
    • Is SMTP password different from the account login password?
  • Subaccount Management FAQs
    • What is a Subaccount? What are the benefits?
    • How to create Subaccount?
    • How many Subaccounts can I add to my account?
    • Can I add multiple users by using same email address?
    • How do I allocate email credits to Subaccount?
    • How does the recurring credit allocation work in subaccount?
    • Will credit balance of Subaccount be carry forwarded to next month?
    • How does billing work for Subaccounts?
    • How does domain control work for a subaccount?
    • What happen when I disable a subaccount?
    • How to delete a Subaccount?
  • Referral Management FAQs
    • How do I refer someone to use Netcore Email API? ​
    • What do I get for referring? ​
    • I have been referred to Netcore Email API by someone, what do I need to do?
    • When will I get paid for referring?
    • Can I refer more than one person?
    • How will I get paid for referring?
  • Email Deliverability FAQs
    • What is this SPF and DKIM authentication all about?
    • What is custom envelope?
    • What is bounce notification? And, how does it works?
    • What is email size? And what should I know about it?
    • What is BCC Mailing?
    • How long is the live feed data accessible?
    • What is a 'Customize Unsubscribe' page/link, and why is it required?
    • How to customize the Return-Path Address?
    • What is Requested Date/Time?
    • Can I send emails on behalf of my clients?
    • How can my recipients whitelist Pepipost’s IP addresses?
    • Why are my emails going into the recipient’s spam folders?
    • What does the email status “Processed” means?
    • How to confirm if an email was delivered?
    • What is Server Remarks?
    • What is the difference between a hard bounce and a soft bounce?
    • What happens if mails are not accepted by recipient’s server immediately?
    • Can I resend messages that are already sent?
    • What are the different domain statuses?
    • What is the difference between “From” and “Sender”?
    • What will happen if I delete a domain?
    • Does Pepipost provide dedicated IPs? Do I need to pay extra for them?
    • How to apply for a dedicated IP?
    • What do you mean by subaccount? What are the benefits?
    • What is Send time optimization and How do I send optimized emails?
  • Dedicated IP FAQs
  • Reports: FAQs & Troubleshooting
  • Inbound Parsing FAQs

WhatsApp

  • WhatsApp Business API
  • Dashboard
  • WhatsApp Campaign
    • Create WhatsApp Campaigns
  • Live Feed
  • WhatsApp: Template Management
    • Create WhatsApp Template
    • WhatsApp: Template Types and Button Support
    • WhatsApp Message Template Guidelines
    • WhatsApp Template Media Sizing
    • WhatsApp Template Limit
  • WhatsApp Third Party Integration
  • Integrate Netcore with Third-Party WhatsApp BSPs
  • WhatsApp European Union(EU) Customer
  • WhatsApp: Facebook Business Verification
  • WhatsApp Multi Product Messages
  • WhatsApp: Opt-in Guidelines
  • WhatsApp: Auto Reply Messages

SMS

  • Netcore SMS API Overview
  • Dashboard
  • Live Feed
  • Templates
  • Blocklist
  • Reports
    • Executive Summary
    • Delivery
  • Billing: Credit Allocation
  • Settings
  • DLT Guidelines
  • SMS Webhooks
  • Data Encryption in SMS

RCS

  • Getting Started with Google RCS Messaging
  • Google RCS Overview
  • Dashboard
  • Live Feed
    • RCS-SMS Fallback Support
  • Reports
  • RCS: Campaign
  • Template Management
    • Webview in RCS Templates
  • Error Codes
  • RCS Webhooks
  • Billing
  • Settings
  • Multibot Support with Jio Integration
  • RCS: Webhooks
    • Message Event Webhooks
    • Fallback to SMS Webhooks
    • Incoming Message Webhooks

How do I verify my domain?

Suggest Edits

Domain verification can be done by adding necessary DNS records shown in view settings tab under sending domains section https://email.netcorecloud.com/app/settings/general-settings >>Sending Domains). The DNS records include TXT & CNAME type records, and in order to configure them for your sending domain you should have access to your domain’s DNS control panel.

How to add TXT, SPF and DKIM for my sending domain?

Updated almost 5 years ago


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