Open and Click Tracking
How does open tracking work?
Netcore Email API adds a 1x1px transparent image at the bottom of your emails. When the recipient opens the email the image gets downloaded and this is recorded as an open.
How to use a Custom Tracking domain?
Settings>Customize>Click tracking>View Settings
Enter your domain and click on Save
Can I disable open/click-tracking in my email?
Yes. To do so, navigate to Settings>Customize and click on Off
Why aren’t clicks being tracked?
Following can be the possible reasons of clicks not being tracked:
Disabled click tracking
If you’ve done custom link tracking.
How long does the click/open tracking works?
Netcore Email API keeps your data for 90 days hence click /open tracking won’t work for emails after 90 days(from the date of sending)
Updated about 2 years ago