Overview

The Dashboard provides a centralized view of user interaction across your campaigns. It enables you to track engagement metrics daily, weekly, and monthly, helping you stay informed and responsive.

By reviewing key patterns in user behavior, you can:

• Identify high-performing campaigns or declining trends.
• Adjust your strategy based on real-time insights.
• Improve campaign effectiveness and conversion rates.

The Dashboard helps you track key metrics like total requests, sent messages, delivery success rates, failures, and user clicks, enabling complete insights into how your SMS campaigns are performing..

Navigate to Dashboard to view the SMS dashboard.

The SMS Dashboard equips users with powerful features to monitor, analyze, and optimize their campaign performance effectively. Key functionalities include:

Date Range

Select the preferred date range to analyze your SMS campaigns. You can also select a custom date range that provides metrics to help you determine whether the campaigns are making users take desired actions, like buying a product or signing up for an account. Once the preferred date range is selected, click APPLY .

Available options in the dropdown menu are:

• Last 7 Days
• Last 30 Days
• Last 90 Days
• Custom Range: The duration is capped at 120 days.

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Note:

The data for the previous 24 hours is not displayed if you select the present date as the end date range.
You can filter the required details by Enterprise name, Feed name, and Sender ID.

Performance trend

Track key metrics across all incoming requests to monitor system activity and performance.

Visual charts show trends in message activity, like Total Requests, Sent, Delivered, and Failed.

Use these insights to quickly spot issues, understand user behavior, and improve performance.

Refer to the table to learn about the fields available here.