Live Feed

Monitor the real-time status of all Email campaigns sent through the CPaaS dashboard.

Monitor the real-time status of all Email campaigns sent to each user through the CPaaS dashboard. This includes the user's last activity, status, engagement metrics, and more. Stay updated on campaign performance and troubleshoot issues instantly.

Filters

View data with set filters on the Live Feed screen.

Filter	Description
Date Range	Filter data based on a custom date range to analyze specific time periods.
Sending Domain	View email performance for a specific domain to track domain-specific activity.
Recipient Address	Focus on selected email addresses to monitor individual recipient interactions.

Fields

Refer to the table given to learn the fields on the Live Feed screen.

Field	Description
From	Displays the sender's email address.
Recipient	Displays the email address of the recipient.
Requested on	Displays the date and time when the email was sent.
Last activity	Displays the most recent interaction with the email, such as open, click, or bounce.
XAPI-Header	Displays a custom header used for tracking or additional metadata.
Mail type	Displays the category of email such as transactional, promotional, system-generated.
Batch ID	Displays a unique identifier assigned to a batch of emails sent together.
Open type	Displays how the email was opened such as webmail, mobile app, desktop client).
Status	Displays the current status of the email such as delivered, bounced, opened, or clicked.

Functionalities

Refer to the table to learn the functionalities available on the Live Feed window.

Functionality	Description
Refresh	Click to reload the latest data in the live feed. This ensures you view the most recent email activity.
Save Report	Click to open the Save Report window where you can name your report, add an optional description, and set scheduling preferences. Saved reports are available under Reports → Saved reports → Manage reports. Refer to the table given below to schedule your reports.
Helpful Links	Provides links or tooltips that guide you to documentation or FAQs related to report setup, scheduling, and delivery.
Download Reports	Instantly download the report data. The report file will also be sent to the admin’s registered email ID for future reference.

Schedule Reports

Toggle ON the Schedule This Report button to automate report delivery at defined intervals.

Field	Description / Instruction
Report name*	Enter a name for your report (maximum 50 characters). This is required to save or schedule a report.
Description text	Optionally describe the purpose or content of this report for easy identification later.
Schedule Till*	Choose the date until which the report should be auto-generated.
Frequency*	Select how often you want to receive the report — daily, weekly, or monthly.
Time	Set the exact time for report generation and delivery.
File Separator (default: comma)	Choose how data fields will be separated in the report file (comma, tab, etc.).
Send Via*	Select the delivery channel. (Email or SFTP).
Type email	Enter the email address(es) to which the scheduled reports should be sent.

Updated about 4 hours ago