The Email Dashboard gives you a quick overview of your email performance. You can monitor delivery, engagement, and performance metrics in one place. Each section provides real-time, actionable insights.

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Best Practices

• Check your dashboard daily to check deliverability issues early.
• Use domain-level data to troubleshoot inboxing and optimize sender reputation.
• Identify best send times based on the Time to Engage report.

Example

An online fashion store launches a flash sale email campaign to 300,000 subscribers.

Minutes after sending, you open the Email API Dashboard:

• The Latency Report shows most emails are delivered in under 5 seconds. This means your customers get the sale notification instantly.
• The Inbox Placement report reveals Gmail inboxing is strong, but Yahoo shows lower placement. You flag it to the deliverability team to improve domain reputation.
• Next, you review the Performance Trend and notice high drops on Day 1. You remove inactive users and resend, which improves deliveries the next day.
• The Distribution Over Time chart confirms Sunday mornings get the highest open rates. This helps you identify your preferred send window.
• The Time to Engage report shows most opens happen within an hour of delivery. You schedule a “last chance” reminder four hours later, which drives additional clicks.
• Finally, the Recipient Domain Distribution chart shows Gmail drives most clicks, so you run a special Gmail-targeted campaign for better results.

By using these insights, the fashion store's campaigns get higher inbox placement, better engagement, and a boost in sales conversions.

Click on the SETTINGS icon to customize your dashboard view.

• Drag and drop report cards to rearrange them.
• Check or uncheck the boxes to hide reports you don’t need.
• Once set, your customized view appears every time you open the dashboard.

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Note

Only summar of the reports is available on the Email dashbard screen. Click Analyze → for detailed view.

Read on to know in brief about the different report types available on this dashboard.

Latency Report

View how quickly your emails reach the recipient's mailbox.

• Displays the time taken from receiving the request to delivering it to the ISP.
• View data in different time ranges, such as last 7 days.
• Quickly identify if there are delivery delays.
• The chart groups delivery times into ranges: 0–5s, 6–10s, 11–30s, 31–60s, >60s.

How to Use:

• Hover over each segment to see the exact number of requests in that range.
• Use the date filter (top right corner) to switch between last 7 days, 30 days, etc.
• If most emails are delayed (>30s), investigate deliverability or ISP throttling issues.

Inbox Placement

Check where your emails land.

• Shows the inbox placement ratio for all delivered emails.
• Breaks down data by mailbox provider (Gmail, Outlook, Yahoo, etc.).
• Helps monitor deliverability and identify inboxing issues.

How to Use:

• Identify mailbox providers where inboxing is low.
• Use this data to improve email reputation or authenticate domains (SPF, DKIM, DMARC).

Performance Trend

View performance insight of total email requests for all domains.

• Displays key metrics like requests, delivered, bounces, drops, opens, and clicks.
• Provides a day-wise trend for better visibility.
• Quickly identify spikes or drops in performance.

How to Use:

• Look for spikes in bounces or drops to catch issues early.
• Track engagement by comparing opens and clicks over multiple days.
• Click Analyze → for a detailed breakdown by campaign or template.

Distribution Over Time

View date-wise distribution of emails and key metrics.

• Shows daily counts of requests, delivered, invalid, and dropped emails.
• Compares metrics side by side for easy analysis.
• Helps spot unusual trends on specific dates.

How to Use:

• Compare volumes across different days.
• Identify which days saw the most drops or invalids.
• Helpful for spotting sending patterns (for example, if certain days have better delivery rates)

Time to Engage

Measure how fast recipients open your emails.

• Shows the time taken between delivery and open.
• Breaks down opens by hourly ranges (≤1 hour, 1–3 hours, 3–6 hours, etc.).
• Helps optimize send times for faster engagement.

How to Use:

• Identify the peak engagement window (most users open within 1 hour).
• Use this insight to optimize future send times for maximum opens.

Recipient Domain Distribution

Analyze performance by recipient domain.

• Shows which recipient domains get the most requests (e.g., netcore.co.in, gmail.com).
• Compares delivery, open, and click metrics per domain.
• Helps troubleshoot domain-specific issues.

How to Use:

• See which domains form the bulk of your sending traffic.
• Spot domain-specific issues (e.g., if one domain shows high bounce rate).
• Click Analyze → to view opens, clicks, and delivery data by domain.